Returns & Exchanges
At Urapra, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened condition.
Initiate Your Request
Log into your Urapra account or visit our returns portal with your order number and email address to start the process.
Secure Packaging
Carefully pack the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing